Confidentiality
Practitioners uphold confidentiality and protect client information within online and digital settings.
Professional standards supporting safe, ethical, trauma-informed, and responsible online MBIR™ practice internationally.
The MBIR™ Digital & Online Practice Standards form part of the wider MBIR™ professional governance framework supporting safe, ethical, trauma-informed, and responsible international practice.
These standards are intended to support:
MBIR™ recognises the growing importance of online professional practice, digital communication, and virtual learning environments within modern transformational and professional support work.
The Digital & Online Practice Standards framework establishes expectations for:
These standards support safe and professional practice within online sessions, mentoring, training, communication, and digital learning environments.
MBIR™ practitioners delivering services online are expected to maintain the same level of professionalism, ethical responsibility, and trauma-informed awareness as would be expected within in-person professional environments.
Practitioners uphold confidentiality and protect client information within online and digital settings.
Practitioners ensure clients are informed of the nature, boundaries, benefits, and limitations of online MBIR™ practice.
Practitioners maintain respectful, professional, boundaried communication that supports client safety.
Practitioners maintain appropriate practitioner-client boundaries across online sessions, email, messaging, learning platforms, and social media.
Digital delivery supports calm, safe, and professional client experiences, including awareness of nervous-system overwhelm or dysregulation.
Practitioners are responsible for handling client information, records, and materials with appropriate digital safeguards.
Practitioners represent their services, qualifications, and professional role accurately and ethically in online environments.
Practitioners are responsible for taking reasonable steps to protect client privacy and confidentiality within online and digital environments.
Practitioners use secure communication platforms where available and protect client information appropriately.
Practitioners maintain confidentiality within online sessions and avoid inappropriate disclosure of client information.
Practitioners demonstrate awareness of privacy limitations associated with technology, online platforms, and digital communication.
Practitioners remain aware of local legal and data protection responsibilities applicable within their region or country.
Practitioners are expected to obtain appropriate informed consent when working online.
Practitioners ensure clients are informed of the nature of online work, potential limitations of technology, confidentiality considerations, and practitioner responsibilities.
Sessions are not recorded without appropriate awareness and consent from all relevant parties.
Practitioners maintain clarity, transparency, and professionalism in relation to recordings and digital content.
MBIR™ practitioners maintain professional communication standards across all online and digital interactions.
MBIR™ practitioners maintain online environments, branding, communication, and public representation that support professionalism, safety, clarity, and ethical responsibility.
Professional websites, branding, and public materials reflect clarity, professionalism, and ethical representation.
Public-facing communication supports safety, professionalism, and responsible representation of MBIR™ services.
Digital learning spaces, communities, and practitioner groups maintain respectful and professional standards.
Practitioners create online environments that support safety, regulation, and professionalism.
Practitioners maintain privacy within the working environment, minimise distractions, and present with calm professionalism.
Practitioners demonstrate awareness of the importance of stable connection, reliable digital access, and professional online delivery conditions.
Practitioners support client grounding and orientation during online work when needed, especially where digital settings feel unfamiliar or overwhelming.
MBIR™ recognises that online environments can influence nervous-system regulation and client experience.
MBIR™ recognises that online environments can influence nervous-system regulation, attention, emotional processing, orientation, and client safety. Practitioners are expected to remain aware of how digital delivery may affect overwhelmed, dissociated, highly activated, fatigued, or trauma-impacted clients.
Practitioners remain aware of signs of overwhelm, shutdown, dissociation, activation, or nervous-system dysregulation during online sessions.
Practitioners may support orientation, grounding, pacing, and present-state awareness within online environments where appropriate.
Digital delivery should minimise unnecessary overwhelm, confusion, sensory overload, or excessive processing demands.
Practitioners support regulated endings and post-session orientation following emotionally activating work where appropriate.
Practitioners use technology responsibly, ethically, and professionally.
Practitioners remain aware of data protection responsibilities and appropriate storage of client information.
Practitioners demonstrate awareness of the limitations of online platforms and digital systems used for sessions, mentoring, training, and communication.
Practitioners use AI or digital tools ethically where applicable, ensuring technology supports rather than compromises safety, ethics, or client wellbeing.
Digital laws, privacy requirements, informed consent regulations, and data protection responsibilities vary between countries and professional jurisdictions.
MBIR™ practitioners remain responsible for understanding and complying with applicable laws, insurance requirements, and professional regulations within their own location and scope of practice.
These standards are intended as professional guidance and do not constitute legal advice.
The core professional standards framework for online delivery, confidentiality, digital communication, informed consent, client safety, and responsible use of technology.
This resource includes considerations relating to:
A practical companion resource designed to support safe, ethical, trauma-informed, and responsible MBIR™ online practice.
This resource includes considerations relating to:
A professional consent template designed to support safe, ethical, trauma-informed, and responsible MBIR™ online practice.
This resource includes considerations relating to:
A professional guidance resource supporting nervous-system-aware, trauma-informed, and regulation-conscious MBIR™ online practice.
This resource includes considerations relating to:
A professional guidance resource supporting safe, ethical, trauma-informed, and professionally responsible use of digital technology and artificial intelligence within MBIR™ practice, mentoring, education, and communication.
This resource includes considerations relating to:
A professional governance resource supporting safe, ethical, trauma-informed, and professionally responsible use of recordings, demonstrations, educational media, and digital content within MBIR™ practice, mentoring, training, and communication.
This resource includes considerations relating to:
A professional governance resource supporting ethical, trauma-informed, and professionally responsible communication within MBIR™ practice, mentoring, supervision, training, digital communication, and public representation.
This resource includes considerations relating to:
These standards may evolve over time in response to: